Legal
Privacy Policy
Last updated: 25 August 2026
This page explains how GrowEzy collects, uses, and protects personal information when you visit our website, contact us, sign up, or use our insurance CRM platform.
Who this applies to
This policy covers visitors to our website, people who contact us, account holders, and team members added to a GrowEzy workspace. If you use GrowEzy to store or message your own customers, you are also responsible for telling them how their data is used and getting any permission required by law.
Information we collect
We may collect information you give us directly, such as your name, email, phone number, company name, billing details, and messages you send through our contact form or support channels.
When you use the platform, we may also collect account details, team member information, customer and policy records you add, message logs, campaign activity, and technical data such as IP address, browser type, device information, and usage logs.
How we use information
We use this information to provide and run the GrowEzy platform, create and manage accounts, process payments, respond to support requests, improve the product, send service-related notices, meet legal requirements, and help keep the platform secure.
We do not sell personal information.
Who we share information with
We may share information with service providers that help us operate GrowEzy, such as hosting, payment, email, analytics, and messaging infrastructure partners. We may also share information when required by law, to protect rights and safety, or during a business transfer.
These providers are expected to use the information only for the work they do for us and to apply reasonable safeguards.
Customer data you upload
If you are an agent or broker, you may store customer details, policy information, renewals, leads, notes, and message history in GrowEzy. You control what you upload and how you use it. You are responsible for having a lawful basis to collect and use that data.
Messaging and third-party platforms
If you use WhatsApp, SMS, email, or other messaging features, some data is also handled by the relevant third-party platforms and their policies. GrowEzy does not control those platforms. You are responsible for message content, contact lists, consent, and compliance with applicable messaging rules.
How long we keep data
We keep information for as long as needed to provide the service, meet legal and accounting requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and your account status.
How we protect data
We use reasonable technical and organisational measures to protect information. No online system can be completely secure, so we cannot guarantee absolute security.
Your choices
Depending on applicable law, you may ask to access, correct, update, or delete certain personal information, or object to some processing. You can also opt out of marketing messages where applicable.
To make a request, contact us through the Contact page or email support@growezy.in.
Changes to this policy
We may update this page from time to time. The latest version will be posted here with a revised date. Continued use of GrowEzy after an update means you accept the updated policy, unless applicable law requires otherwise.
Contact
For privacy questions or requests, contact us through the Contact page or email support@growezy.in.